LEGALS

Contact Legals

SARL Adinvenio
Joffreny
87230 BUSSIERE GALANT
Tel: 05 55 78 54 20
SIRET No 48984862200010
TVA No FR49 489 848 622

TERMS AND CONDITIONS OF SALE (LEGALS)

All sales made by SARL ADINVENIO are subject to these terms and conditions (legals).  By placing an order with SARL ADINVENIO, the Customer agrees to these terms and conditions (legals).

Online Orders:

Orders placed by the Customer through our website – www.millersoils.fr – engage the Customer upon submission of their order via our website. Whilst SARL ADINVENIO have made every attempt to ensure that the information contained in this website is accurate and up to date, SARL ADINVENIO accepts no responsibility or liability for any errors or omissions, or any direct, indirect or consequential losses or damages arising from the use of or reliance upon any of the information contained within it. When the Customer submits their order, they are considered to have accepted knowingly, and without reservation, the prices and products offered for sale as per these Terms and Conditions of Sale (legals).

Prices:

The selling price of products are those in force at the time of submission of the order, excluding transportation costs.  SARL ADINVENIO reserves the right to amend the selling price of the products at any time, due to for example, external events, promotions etc. The shipping costs are for the account of the Customer and are charged in addition to the price of the products, and according to the weight of the order. The shipping costs will be specified when the Customer submits the order.

Payment:

Unless otherwise agreed, orders must be paid for at the time the Customer places the order.  SARL ADINVENIO accept payment by cheque, bank transfer, PayPal and bank card and these options will be specified when the Customer places their order.  Any orders not paid in full, will incur penalties of an amount equal to the basic bank rate plus 3 points, and are automatically applicable to amounts unpaid after a period of 10 days following the date of invoice or upon notification of the rejection of bank payment or any other means of payment. The delivery of any new order may be suspended due to late payment of a previous order.

SARL ADINVENIO will do all that they reasonably can to ensure that all of the information the Customer gives us when paying for the goods is secure by using an outsourced encrypted secure payment mechanism (such as PayPal). However, in the absence of negligence on our part, SARL ADINVENIO will not be legally responsible to the Customer for any loss that they may suffer if a third party gains unauthorised access to any information that the Customer gives to PayPal. SARL ADINVENIO does not have access to, and does not store the Customer’s financial/payment details.

Please refer to SARL ADINVENIO’S Online Security and Privacy Policy which appears later in this document, and which explains what data is collected by us.  The security of personal data is an essential part of our compliance, and are reinforced in accordance with European Law under the General Data Protection Regulation (GDPR).

Availability:

When a Customer places an order, SARL ADINVENIO will acknowledge it by e-mail.  This acknowledgement does not mean that the order has been accepted.  In the event that SARL ADINVENIO cannot accept the order, we will contact the Customer.  This will typically be because the goods are unavailable or we cannot authorise the payment.  If the goods are unavailable, SARL ADINVENIO will inform the Customer of their date of availability.  If this is not acceptable to the Customer, a full refund will be provided.

Delivery:

Delivery costs are calculated at the time of placing the order for deliveries within France Metropolitan.  They are routinely fulfulled by La Poste/Colissimo, UPS or by Mondial Relay upon request by the client.   If a Customer is based outside of mainland France, in one of the five French overseas regions – French Guiana, Martinique, Guadeloupe, Réunion and Mayotte, a surcharge will apply to the postage cost.  SARL ADINVENIO will contact the Customer upon receipt of the order to confirm the additional postage fee.

Delivery is deemed to have been made as soon as the product is made available to the Customer. It is the Customer’s responsibility to check the delivery on arrival and where applicable inform the delivery company of any problems and take photographs where possible.  The Customer must immediately inform SARL ADINVENIO of any justified damaged.

Cancellation:

The Customer may cancel the order within fourteen (14) days after delivery. The merchandise is to be sent back to SARL ADINVENIO, Joffreny, 87230 BUSSIERE GALANT undamaged, unopened and in the original packaging. The return costs are the responsibility of the Customer.  Please note that if the Customer breaks the seal of the oil containers, then the Customer will not be able to cancel the order and return the goods.

Upon receipt of the returned order, undamaged, unopened and in the original packaging, SARL ADINVENIO will process a refund to the Customer for the value of the products on the order.  The cost of shipping the order to the Customer will not be refunded.

Retention of Title of the Goods (Legals):

SARL ADINVENIO retains full ownership of the products sold until full payment of the amounts due.  The transfer of risks relating to the product will take place when the Customer’s order is handed over to the carrier. All orders are dispatched without insurance.  It is therefore the responsibility of the Customer to contract insurance at his own expense, in order to cover any risk, including damage and loss.  This can be handled by SARL ADINVENIO for the cost of insurance which must be paid for by the Customer.

Nature of the Goods Sold:

SARL ADINVENIO will ensure that all goods sold are of satisfactory quality, are fit for purpose and match the description, sample or example of the product on our website.  However, the packaging of the goods may be different from that shown on our website.  Product images are shown for illustration purposes only.  SARL ADINVENIO will try to ensure that all weights, sizes and measurements set out on our website are as accurate as possible, and the colours of all goods are displayed accurately on our website.  However, the actual colours that the Customer sees on their computer may vary depending on the monitor that they use.

Any goods sold at discounted prices or on promotional offers, will be identified and sold as such.

If SARL ADINVENIO can’t supply certain goods we may need to substitute them with alternative goods of equal or better standard and value. In this case we will let the Customer know if we intend to do this but this may not always be possible.  The Customer can refuse to accept such substitutes, in which case we will offer the Customer a refund or a replacement and let the Customer know how long such an offer remains open.

Copyright and Trademark Notices (Legals):

All website design, text, graphics, the selection and arrangement thereof are Copyright © 2016, SARL ADINVENIO, ALL RIGHTS RESERVED.

Unless otherwise stated, the content of the pages on this website is the copyright of SARL ADINVENIO and no permission to copy, reproduce, modify or download the www.millersoils.fr website or any part of it is given other than for private non-commercial use.

All trademarks used or referred to in this website are the property of their respective owners.

Responsibility:

SARL ADINVENIO cannot be held liable for any reason whatsoever for any direct or indirect damage.

Jurisdiction (Legals):

These terms and conditions of sale are governed by French Law. For all disputes relating to this agreement between SARL ADINVENIO and the Customer, the Commercial Court of Limoges will have sole jurisdiction.

ONLINE SECURITY AND PRIVACY POLICY (LEGALS)

Our website – www.millersoils.fr – is operated by SARL ADINVENIO, with a share capital of 2,500 euros; RCS Limoges 489 848 622 No de Gestion 2006 B 287; VAT no. FR49 489 848 622.

SARL ADINVENIO’s business is the purchase and sale of oil, lubricants and petroleum products related to vehicles, together with car storage.

This Privacy Policy describes the policies of SARL ADINVENIO on the collection, use and disclosure of your information that is collected when you use our website.  By accessing or using our website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use our website.

SARL ADINVENIO may modify this Privacy Policy at any time without any prior notice and the Customers continued access or use of our website after such time will constitute your acceptance of our revised Privacy Policy. We therefore recommend that you periodically review this page.

How We Collect Your Information?:  we collect/receive information about you in the following manner: 
1. When you complete the Contact Us form or otherwise submit personal information
2. When you interact with our website
3. From public sources
 
How We Use Your Information?:  we will use the information that we collect about you for the following purposes: 
1.  Marketing/ Promotional
2.  Creating user account
3.  Testimonials
4.  Customer feedback
5.  Managing customer orders
6.  Managing user accounts
If SARL ADINVENIO wants to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which consent was granted unless we are required to do otherwise by law.

How Do We Share Your Information?:  we will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described in this Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Website Development:

L’homme de l’ecosse – Digital Agency
Custom Website Design, eCommerce & Digital Marketing
3 Rue Barri del Pont
11570 Palaja
France

Telephone: +33 (0)6 37 82 56 67
Website: L’homme de l’ecosse
Siret N°: 79470615000032

Hosting:

Contacting Us:

When a Customer contacts SARL ADINVENIO using our Contact Us form, they will be voluntarily providing us with their personal information. The information they enter in the Contact Us form is sent to us by email.  However, Customers are always welcome to contact us via alternative means, such as by telephone on 05 55 78 54 20.  By providing us with this information, the Customer is giving us permission to process their personal data specifically for the purposes identified.

Links to 3rd Party Websites:

www.millersoils.fr website is linked to other sites hosted by third parties for reference and information purposes only. SARL ADINVENIO accepts no responsibility or liability arising in respect of any content on such sites nor is their linked presence a recommendation of them or any advice or information they contain.

Litigation (Legals):

Legislative changes concerning e-commerce took place in January 2016. As of 09/01/2016 Regulation (EU) N ° 524/2013 on the “Online Dispute Resolution” came into force.

The Regulation called ODR (Online Dispute Resolution) aims to introduce an independent, impartial, transparent, effective, timely and fair extrajudicial procedure for the settlement of disputes arising from the online sale of goods or services between different EU countries.

This objective should be achieved through the creation of a platform for online dispute resolution (RLL) at EU level and the rules for cooperation with national dispute resolution bodies.

To access this online platform for dispute resolution or RLL: http://ec.europa.eu/consumers/odr/

COOKIE USAGE for www.millersoils.fr (Legals)

At www.millersoils.fr the privacy of our visitors is extremely important to us.  This Cookie Usage Policy explains what cookies are and how SARL ADINVENIO uses them, the types of cookies we use ie, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What are Cookies?  Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use Cookies?  Our website uses first-party and third-party cookies for several purposes.  First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience to help speed up your future interactions with our website.

Log Files:

Like many other websites, www.millersoils.fr makes use of log files. We might collect and use information about your computer (such as your IP address, operating system and browser type) for system administration.  The information that we collect is statistical data about your browsing history but does not identify any individual.  For the same reasons, we may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.   Cookies contain information that is transferred to your computer’s hard drive.  They help us to improve our site and to deliver a better and more personalised service.   These cookies are used to store information, such as the time that the current visit occurred, your preferred language, whether the visitor has been to the site before and what site referred the visitor to the web page.  We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.  Cookies play an important role. Without cookies, using the Internet could be much more frustrating.

Essential Cookies:

A cookie is a tiny data file that is used to store information. Most websites use cookies for a number of purposes, including providing essential functionality (e.g. a shopping cart), providing useful information about the way in which the website is being used (e.g. analytics), and many other functions such as enhanced security.  Some of the cookies we use are to enable essential parts of our site to operate and have already been set. For example, we use essential cookies to maintain the contents of your shopping basket.  By continuing to use this website, you accept that we use the following cookies:

Google Analytics Cookies:

We also use Cookies on our website for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.  It also provides us with information, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and cannot be used to identify individual users.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.  We then use the information to compile reports and to help us improve our site. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

You can opt out of all communication with www.millersoils.fr simply by leaving this page.

Refusing or Deleting Cookies:

You can change your Cookie preferences any time by clicking on the Customize button when you first arrive on our website. This will let you revisit the Cookie consent banner to change your preferences or withdraw your consent right away.  However, if you withdraw your consent you may be unable to access certain parts of our site.

If you require any more information or have any questions about our Cookie Usage & Privacy Policy, please feel free to contact us via the Contact Us form.

Your Rights (Legals):

SARL ADINVENIO respects the treatment of the personal data of its Clients in accordance with law no 78-17 of 6^th January 6th 1978 relating to data processing, files and the freedom of access, as modified by law no 2004-801 of 6^th August 2004 relating to the protection of individuals with regard to the processing of personal data.

In accordance with this law, the Client has a right of access, modification, rectification and deletion for all information concerning them and kept by SARL ADINVENIO, and which includes:

• Right to confirmation – you have the right to know if we hold personal data that concerns you
• Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
• Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
• Right to erasure – you have the right to have your personal data removed from our systems.
• Should you wish to exercise any of these rights, please contact us using the Contact Us page on this website.

The security of personal data is an essential part of our compliance, and are reinforced in accordance with European Law under the General Data Protection Regulation (GDPR).   Délibération n° 2016-264 du 21 juillet 2016 portant modification d’une norme simplifiée concernant les traitements automatisés de données à caractère personnel relatifs à la gestion de clients et de prospects